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Testimonials
Magic Matt's Brilliant Blinkys strives to provide the best product quality
and customer service possible. Please read some actual email threads from
past customers. Please note these are real unedited emails. When shipping
thousands of blinkys there are bound to be some problems and mistakes.
The key is how they are resolved. These emails illustrate our commitment
to excellence:
"Matt, Thanks for your reply. It was a mix-up on this end but thanks
for letting me know that they had arrived - it prompted a followup to
locate them. By the way, the blinking flag stars are wonderful and exactly
the right touch for my campaign! Thanks!" -Teri Cox, Douglas
County, Colorado assessor candidate
"Magic Matt- Thanks for ensuring that we got our blinkie order last
week. We had a 40th Anniversary Party for our hospital with a 1960's theme,
and we handed out blinkies to our 450 guests. It was fantastic. I also
forwarded your contact information to a Vice President at the University
of Maryland, so hopefully that will get you some more East coast business
coming your way! Thanks for your business, and I wish you the best in
the future." -Adam Richman, Development Coordinator
Baltimore Washington Medical Center Foundation
"Matt,I just wanted to let you know that the Shoot For A Cure blinky
necklaces are awesome!!! I was not expecting the necklace to come individually
bundled with a pretty silver twist tie! That makes my life so much easier
- we unwrapped them before we got them to the venue, and didn't have to
worry about them getting tangled!! Thanks, Matt! I'm off to my event.
Kind regards," -Kathleen McNeill Senior Development Officer
- Special Events Office of Philanthropy Henry Ford Health System
"Hi Matt- first of all - thanks for the super quick shipment; also,
I want to order replacement batteries for the stellar hearts, which kind
do I need? Thanks" -Suzanne Easter Party Planner
"Thanks Matt - btw - I just referred another event planner to your
site. I'll be calling to order soon!" -Sherrill Kinsler Behind
The Scenes Event Co.
Hey Matt,
I took a little time today to try and take a few pictures of my car with
the blinky's I purchased from you. Although the pictures are not as great
as I wished they could be (it was my first time shooting night pictures),
I think the images say enough. Anyway, I've put together a 'web page'
of sorts to show you what topics I would hit on for your copy. The link
you can access it by is at the bottom of this email. You want to touch
on the 'no permanent installation work required' aspect, because I've
got undercarriage neons on my car, and the install for those was not what
you'd consider fun, and other car enthusiasts would agree, I'm sure. You
also want to talk about the versatility - never the same design twice,
multiple color selections, some flash, some don't. Make sure you mention
the night light shows, too.
Also, I spoke to the guy I got your company name from yesterday, and he
is going to get me some still shots of his car all lit up, as he says
he typically uses hundreds of your lights on his car when at night shows.
He said it'd be cool if you used them, as well. I also have a couple of
video snips of my car lit up, and I'm happy to share them with you if
you would like. I must say, I was very impressed that of the 85 lights
I received, only 1 of them had batteries that were used up already. I
can't wait to use them in the next night lights show I will attend!
Please let me know if you have any questions or need anything else!
Here's the web page listing, but just know that there are no links to
this page, as it is just something for you to see.
http://nwaptcruiserclub.com/Blinkee.htm
Thanks,
Anita Parks
THANKS - I love it all!! The martini BLinkee are GREAT!!
Have a nice Holiday.
Tonya
Matthew Jacobs <matt@wear-flashing-jewelry.com> wrote:
Hi Tonya,
Thanks for your order. Glad to hear you got part of it already. The
rest is to be delivered on time today. I say on time because you chose
"Air Service" which is UPS 3-day, and thats how it was shipped.
Here is your tracking info:
Important Delivery Information
Scheduled Delivery: 29-November-2007
Shipment Detail
Ship To:
Tonya xxx
40 xxx
xx xx
NY
11754
US
Number of Packages 1
UPS Service: 3 DAY SELECT
Weight: 1.3 LBS
Tracking Number: 1Z4E308-----------------
Click here to track if UPS has received your shipment or visit
http://www.ups.com/WebTracking/track?loc=en_US on the Internet.
Magic Matt Matt Jacobs blinkee.com 415.261.0675 High fashion for the
twenty-first century.
Tonya Kaiser wrote:
> transaction ID: 3TA22574-------------
> Good Morning - my name is TONYA KAISER, I placed and order on Monday,
hoping to get EVERYTHING by Wed. only 25 Snowflakes, and 10 Candy Canes
[got here so far]. I NEED THIS ORDER BY SAT. for a Party that I have organized.
I have used you in the past when I worked for Fantasy Music, your product
is a little bit more exensive but it is a good product and the items work
and the mag. stick. PLEASE LET ME KNOW WHEN I WILL BE RECEIVING the other
items. This is VERY IMPORTANT has you have already charge me CC.
> PLEASE CALL OR EMAIL ME AS SOON AS POSSIBLE
> 516 322 xxxx
> Tonya@xxx.com
> www.northforkxxx.com
> THANKS
> Tonya
Hi Matt!
I just wanted you to know that I DID receive the Nutcracker blinking pins
in time and sold out in one hour!
Thanks so much for your help and I look forward to doing business with
you in the future.
Debbie Loving
Matt,
I loved my necklaces I just received. I had ordered these twice before
(not your company) and never received any that worked and finally a company
that stands by their products!! This is the second time I ordered from
you. Each time you sent a freebie in my order.
WHAT A GREAT COMPANY!!!
Happy Holidays to you and your bride.
Sincerely a VERY satisfied customer.
Tena Crabtree
Dear Matt,
Just wanted to thank you so much for my order. As promised I received
it before Christmas and am very pleased with it. I have purchased blinkees
before from other companies only to have them not work. Yours however
did except for 1 , but with the enclosed extra batteries that you gave
I was able to fix it . The enclosed free gifts are also a nice surprise.
I buy these types of items frequently and will now buy all my blinkees
and cups from you. Thank you so much for the great work.
-Lily of LilMarkets.com
Matt, hi.
I just wanted to touch base with you and to tell you that we had a really
great event, and that the blinkees played a large part in that! People
loved them.
Thanks for going the extra mile to get them shipped out on such short
notice, and thank you for the great unit price.
Also, we had several vendors from other NA areas at our event (Contra
Costa county, Monterey Bay, Marin county), who were selling t-shirts,
belt buckles, jewelry, etc., and each of them came up to me and told me
how unique and COOL the blinkees were, and asked for your contact info,
so hopefully you'll be getting some additional business out of this event.
Best,
Andrew Smith
Hi Matt,
Just wanted to thank you for the speedy shipment of additional martini/wine
glass blinkee product. I was very wowed at the fact that they came 2 days
after I ordered them. I was also fine with the substitution of the wine
for the out of stock martini item.
All the best.
Bob Lehman
I received the glasses yesterday. They are way cool!!!!!! I’ll
look in the mail for the gloves.
Thanks a lot Matt! Your product is awesome.
Janine
Hi Matt!!!
These are wonderful, and our first 25 already sold almost all out!!! Need
more for next Monday night! The scoutsa love them for Trick or Treat!!!!!
They arrived in just a couple of days the last time. Please do again:)
Oh thank you for letting me keep the blue ones - I was gonna return then
in good customer policy. I really admire/like dealing with your business
and your selcetion/cost are very cool just to let you know. Click Me!
Larry
Hi Matt!
It was a pleasure talking with you today – especially since you
answered the phone personally. That puts you right up there in my “top
professionals” list!
As we discussed, we are interested in the USA Smiley Body Light pin with
magnetic backing, 2000 each, imprinted.
Please send the sample to my attention at the address below. Once we
receive it, we will be able to determine the imprint. Probably will just
be our logo on the top of the hat, but it may be too small for that (see
attached).
Again, I appreciate your knowledge and technical explanation of the construction
of the pins. You know your product and communicate well to assist your
customers. Perhaps that’s how you’ve earned your “Magic
Matt” name? I’m sure we will enjoy working together.
Thank you, again,
Maribeth
Just wanted to let you know that the orange blinking sunglasses I had
ordered for my son's grade for Halloween were a big hit. I've had a couple
of parents contact me asking where I got them and wanted to let you know
that I recommended you highly. I was very pleased with the product quality
and your customer service - both in the delivery and problem solving for
the pairs that didn't work.
Thanks for making a bunch of 2nd graders so very happy this Halloween!
Kristi Harris
Hi Matt -
Apologies for the delay; I was out of town, and then we were between shows
at the theater and thus not needing the glove for working the parking
lot
.
The one glove that works is sensational! I get sooo many comments, and
lots of people want to know where I got it. I would like to have a small
supply of your cards to give to interested people.
The glove that works blinks in a rotating pattern, and everything lights
up except the middle finger. Keeps me from being rude, I guess, but I
would rather have all 5 working.
The other glove just does not light at all; one finger lit one time, but
not again.
I have the original packaging and I did not see any extra batteries. Each
glove appears to have 2 in it ... is that correct, or is one an extra?
Did not want to wiggle around the wiring or anything.
I will be parking at only two more shows this month, so no big rush. Let
me know what I should do, please.
Thanks -
Nancy
----- Original Message -----
From: Matt Jacobs
To: Nancy
Sent: Friday, October 16, 2009 8:18 AM
Subject: Re: Order Update
Hi Nancy,
I'm sorry to hear one of the gloves doesn't seem to be working. Before
I can replace it I need to be sure it truly isn't working. I included
extra batteries in the package. Will you please try replacing the batteries
to see if that makes it work?
thanks,
On Fri, Oct 16, 2009 at 8:58 AM, Nancy wrote:
Hi Matt:
Gloves arrived.
Figured out how to use them; a package insert would be helpful, since
the "on-off" sticker wasn't in quite the right position and
it took a little thinking (and peeking into the battery compartment) to
see the switch.
One glove works, one does not.
I was expecting red gloves, not white, but these (white with red lights)
will work very well. At least, the one that lights up will. What do I
do about getting a replacement for the other?
Thanks.
Nancy
Petaluma
----- Original Message ----- From: "Matt Jacobs" <matt@blinkee.com>
To: "Nancy "
Sent: Wednesday, October 14, 2009 2:43 PM
Subject: Order Update
Magic Matt's Brilliant Blinkys
------------------------------------------------------
Order Number: 2683
Detailed Invoice: http://blinkee.com/catalog/account_history_info.php?order_id=2683
Date Ordered: Tuesday 13 October, 2009
The comments for your order are
Tracking: 9101010521297125061384
Matt Jacobs
Hi Nancy, Thanks so much for passing on my information. I really appreciate
i...
Nov 22 (1 day ago)
Matt JacobsLoading...
Nov 22 (1 day ago)
Matt Jacobs
to Nancy
show details Nov 22 (1 day ago)
Hi Nancy,
Thanks so much for passing on my information. I really appreciate it.
I'm going to send out a new pair of gloves and some business cards. Please
keep the others for backups and spare parts.
cheers,
- Show quoted text -
On Fri, Nov 20, 2009 at 5:20 PM, Nancy wrote:
Hi Matt -
Apologies for the delay; I was out of town, and then we were between shows
at the theater and thus not needing the glove for working the parking
lot
.
The one glove that works is sensational! I get sooo many comments, and
lots of people want to know where I got it. I would like to have a small
supply of your cards to give to interested people.
The glove that works blinks in a rotating pattern, and everything lights
up except the middle finger. Keeps me from being rude, I guess, but I
would rather have all 5 working.
The other glove just does not light at all; one finger lit one time, but
not again.
I have the original packaging and I did not see any extra batteries. Each
glove appears to have 2 in it ... is that correct, or is one an extra?
Did not want to wiggle around the wiring or anything.
I will be parking at only two more shows this month, so no big rush. Let
me know what I should do, please.
Thanks -
Nancy
----- Original Message -----
From: Matt Jacobs
To: Nancy Wilson
Sent: Friday, October 16, 2009 8:18 AM
Subject: Re: Order Update
Hi Nancy,
I'm sorry to hear one of the gloves doesn't seem to be working. Before
I can replace it I need to be sure it truly isn't working. I included
extra batteries in the package. Will you please try replacing the batteries
to see if that makes it work?
thanks,
On Fri, Oct 16, 2009 at 8:58 AM, Nancy Wilson <wilsonna@sonic.net>
wrote:
Hi Matt:
Gloves arrived.
Figured out how to use them; a package insert would be helpful, since
the "on-off" sticker wasn't in quite the right position and
it took a little thinking (and peeking into the battery compartment) to
see the switch.
One glove works, one does not.
I was expecting red gloves, not white, but these (white with red lights)
will work very well. At least, the one that lights up will. What do I
do about getting a replacement for the other?
Thanks.
Nancy
Petaluma
----- Original Message ----- From: "Matt Jacobs" <matt@blinkee.com>
To: "Nancy "
Sent: Wednesday, October 14, 2009 2:43 PM
Subject: Order Update
Magic Matt's Brilliant Blinkys
------------------------------------------------------
Order Number: 2683
Detailed Invoice: http://blinkee.com/catalog/account_history_info.php?order_id=2683
Date Ordered: Tuesday 13 October, 2009
The comments for your order are
Tracking: 9101010521297125061384
--
Magic Matt
Matt Jacobs
415.261.0675
Blinkee.com
Fashion for the Twenty-First Century
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Nancy Wilson
to Matt
show details 11:18 PM (14 hours ago)
Wow, more than fair; thank you!
The last performance of the current show (La Boheme, at the Cinnabar Theater)
was last night, and I don't work again until early January (an 1-woman
Ella Fitzgerald show by Kim Nalley) so the gloves will not get a workout
till then. . . but I will be armed with your cards. All I have been able
to tell people when they've asked is "Blinkee dot com", so who
knows if anyone will actually get to you that way or not. I think my favorite
comment was "just like Michael Jackson!" I know it was only
the glove . . . hard to mistake a somewhat pudgy, almost-70-year-old granny
for Michael Jackson.
Thank you again . . . and come see a show at the Cinnabar sometime! (www.cinnabartheater.org)
Nancy
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